As a managing partner in the Alberta based consulting and education firm Service Management Art (SMArt), John is responsible for leading service delivery, and has helped build SMArt’s reputation as a highly respected leader in IT management consulting and education.
He is an executive ITSM and IT governance consultant/coach with over 20 years experience. He possesses comprehensive experience leading IT and has been sharing this experience through coaching and mentoring since 2007. His extensive background includes executive coaching, management, program management, and project leadership in a wide range of business sectors – with strengths in government, energy, health and manufacturing.
John is a husband and proud father of three grown children. His out-of-the-office passions include his motorcycle, his guitars and spending time in the Kootenays.